DIGITAL TRANSFORMATION · AI · AUTOMATION
I help organisations move from technology potential to real-world impact through digital transformation, intelligent automation, responsible AI, governance and adoption.
Technical Product Manager · Trainer · Speaker · Mentor
Bridging strategy, technology and the people who make change happen.
Better services. Smarter operations. Responsible innovation. Sustainable adoption.
A technology leader with a people-first mindset
I work at the intersection of digital products, AI, automation and organisational change. My approach connects strategic goals with practical delivery, thoughtful governance and the support people need to confidently adopt new ways of working.
In my current role as a Power Platform Technical Product Manager at Imperial College London, I focus on enabling people to build useful digital solutions while helping create the guardrails, knowledge and community that make innovation sustainable at scale.
Understand the service, user and outcome before choosing the technology.
Build in governance, security and responsible practice from the beginning.
Pair delivery with training, adoption and ongoing improvement.
Where I create value
Technology creates value when strategy, delivery, governance and adoption move together.
Translate organisational challenges into practical digital products, improved services and measurable outcomes.
Identify meaningful AI and automation opportunities, then design solutions that fit real workflows and user needs.
Enable innovation with proportionate guardrails, clear accountability and appropriate risk management.
Help teams build confidence and capability through learning, community, coaching and sustained engagement.
Examples of the approach
A selection of themes from my work across higher education, healthcare and business environments.
Supporting a large user community with clearer guardrails, training, champions and a more sustainable approach to low-code innovation.
Focus: Make it easier to build useful solutions responsibly, with the right support and oversight.
Designing workflow solutions that connect forms, data, notifications and reporting to improve visibility and reduce repetitive administration.
Focus: More consistent processes, clearer ownership and better operational visibility.
Exploring conversational assistants and AI-enabled workflows for staff support, service access and task guidance, with attention to integration, reliability and operational readiness.
Focus: Move beyond demos towards useful, supportable experiences designed around real user needs.
Previous healthcare experience included digital workflows and reporting that helped teams record activity, notify relevant stakeholders and improve access to operational information.
Focus: Turn disconnected, manual steps into more visible and manageable processes.
Helping people grow with technology
I enjoy making complex technology approachable, helping people build practical skills and creating spaces where others can learn, experiment and grow.
Discuss a session ↗Practical, audience-focused sessions on AI, automation, digital tools and responsible adoption.
Talks and discussions on digital transformation, AI governance, emerging technology and the human side of change.
Supporting learners and practitioners through guidance, peer learning and communities of practice.
Exploring how organisations can govern AI-enabled services and deliver technology-led change responsibly.
People are part of the impact
Mentorship, encouragement and practical support are an important part of how I contribute to the technology community.
You’ve been a big part of my career journey in this country and I can’t help but say a big thank you for all you’ve done and continue to do for me. Thank you for the push on days I’m tired and want to give up, for the words of encouragement, for the long calls, for putting in applications for me when I’m sleeping, for constantly supporting and rooting for me. Thank you Gbolahan for always being a call away. Even times you’re busy you’d always make time. I’m so blessed to have you in my corner.
Learning, sharing, enabling
Research, writing & ideas
Co-authored research on AI governance, public services and organisational change.
Reaad the paper hereContributors: Gayathri Karthick; Gbolahan Akinola; Senthuja Sinthusan
Read the paper hereTools serve the outcome
I work with the Microsoft ecosystem and a range of digital tools to turn ideas into useful, governed solutions. The stack evolves, but the focus stays on the problem, the people and the result.
HAVE A CHALLENGE TO SOLVE?
Open to conversations about digital transformation, AI adoption, automation, governance, training and speaking.